Returns and Exchanges

Ut Kilt Store valued his customers and Offer a comprehensive Return policy for his Customers.

Following are the role which should meet in order to return any Product

  • Condition of Product should be same as deliver such as with tags We Offer 15 Days 100% Return of Product price or exchange to our Customers on Non-custom goods.
  • Returns are processed within approximately 2 weeks.
  • Worn or altered products are non refundable, product should be seen first before wearing.Came product is correct or incorrect.
  • In case you change your mind after placing your order, no refund will be given provided that we are being informed within 2 days of placing the order.
  • In case that you receive an defective or wrong items, please contact us on our email support@utkiltstore.com with details and we’ll gladly start an investigation.
  • In case your the products not fit on your size contact us at support@utkiltstore.com . We will send you relpy under 24 Hours.
  • The product should not be changed and damages.Our specialists will see your order and then we will you send money back.If your order meet all recommended requirement then we will send 100% money back on your account.

Note: Return Costs are paid by the Customers.

HOW TO RETURN:

In order to start the return process, you will be required to follow the below simple steps First you need to contact us using Contact US form or mail our Sales department directly here support@utkiltstore.com.In the mail mention your name, Order Number, mail address you used while ordering, Article name, or URL of the product. Our sales team will get back to you with 24 hours. Our Sales team will further communicate about the return procedures. Courier Charges do not subject to return policy and returning the product cost will be on customers.

REFUNDS & PROCESSING:

Refunds would be processed within 5 days of item received. The amount shall be refunded in the same account you ordered from Shipping charges are non refundable.

OUR ADDRESS:

Near Aminabad Road ,Sialkot 51310,punjab,Pakistan .

P: +92 327 5431602

E: support@utkiltstore.com